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Terms and conditions

eComms is a service initiated by the Court for communicating electronically with an applicant’s representative. The service is only activated if and when the case reaches a stage of the proceedings where the Government concerned are requested to submit written observations.

1. General

By accepting the eComms procedure you declare that you have understood that, as in the case of correspondence sent by post or other means, you must answer to the Court’s requests within the deadlines set out in the letters submitted to you. Documents sent by the Court are deemed to have been delivered on the day of their transmission to your eComms account. This system of notification will enable you to have more time to meet the deadlines. Should you fail to react within the deadlines, we would draw your attention to Article 37 § 1 (a) of the Convention, which provides that the Court may strike a case out of its list of cases where the circumstances lead to the conclusion that the applicant does not intend to pursue the application.

You should regularly connect to your account and contact the Court immediately in the event of a technical problem.

2. Data retention

eComms only retains documents published during the previous 12 month period. It is the representatives’ responsibility to download and save the documents sent by the Court before this 12 month limit.

Once a case is finished, all documents for that case will be deleted from the eComms system.

3. Naming convention

Only characters from the Extended ASCII (Cyrillic characters or other alphabets cannot be used) are authorised in the document names sent to the Court.

4. Document format

Documents sent to the Court must be in PDF format only, duly signed if necessary. The PDF documents must be of the type ‘text PDF’ and not ‘image-based PDF’.

5. Document size

PDF documents should be optimised so they are as small as possible without sacrificing readability.

  • The maximum authorised size per PDF document is 50 Mb.
  • If a document exceeds this limit, then it should be split and named accordingly (e.g. Part 1, Part 2, etc.).
  • If a document is under this limit, then it should not be split into separate documents.

6. Date and time sent

The date and time of transmission displayed on eComms is Strasbourg (France) local time.

7. Web browsers supported

eComms is only supported under the Windows and Mac OS X operating systems.

The following web browsers are supported:

  • Internet Explorer 11 or higher
  • Google Chrome
  • Mozilla FireFox

JavaScript must be enabled in these web browsers.

eComms functions with the latest version of Google Chrome (which automatically updates whenever it detects that a new version of the browser is available). It also functions with the current and previous major release of Firefox.

8. Technical issues

If you cannot access eComms or if you are unable to send or receive documents, please try to access the site from another computer. If the technical problem persists, please contact the Court immediately.

In case of difficulty and if the documents must be sent urgently (e.g. to comply with time limits), then they should be sent by fax (+33 (0)3 88 41 27 30).

9. Rule 39 (interim measures) of the Rules of Court

eComms should not be used for Rule 39 correspondence prior to communication of the case.